VIDEO Case Study
ACM Grup increased picking speed by 25% and made the entire sales process more efficient
Find out from the video what benefits ACM Grup gained with the package of software systems for integrated business management!
The hardware and furniture accessories distributor successfully uses SeniorERP – software for resource management, SeniorVisualBI – BI software for analysis and reporting, WMS – warehouse management software and B2B – portal for online transactions between companies.
Benefits and advantages gained by the distributor:
The greatest benefit gained once we migrated to this platform was the integration of all software solutions in a single place and here we talk about CRM, WMS, B2B, BI and ERP.
Daniel Grec, Sales Manager - ACM Grup
ACM Grup Challenges
From unperforming systems and disconnected flows, to modern systems for the integrated management of the entire business!
Prior to the partnership with Senior Software, the hardware & furniture accessories distributor used systems that didn’t guarantee data accuracy, presented numerous limitation and halted access to critical data in real time.
These aspects determined a wide array of challenges, starting from high resource consumption, long order processing times, increased risk of errors, up to difficulties in streamlining workflows, in managing customer relationships and maintaining an efficient decision making process.
After implementing the suite of integrated systems from Senior Software, the ACM Grup team managed to increase operativity in day-to-day activities, eliminate data processing errors and connect work flows. Currently, with the help of ERP (with integrated CRM), BI, WMS and B2B systems, managers can optimize all business areas, gaining increased control and visibility and more visibility over the entire business
After implementing SeniorERP, data exchange accuracy and processing speed have increased considierably compared to when we were using the old ERP. Currently, we have a CRM compatible with our needs, meaning that through the reporting, quoting and forms functionalities, it offers a clear idea regarding the market’s potential, helping us easily create offers adapted to our clients’ needs.
Regarding SeniorVisualBI, I can say that it’s a solution that shouldn’t be missing from any company, and WMS is a completely integrated system with SeniorERP and, currently, everything is automated. The B2B platform, on the other side, gives our clients any information with only one click.Â
Daniel Grec, Sales Manager - ACM Grup
About ACM Grup
With over 20 years of experience in the distribution of hardware and accessories for furniture, ACM Grup supplies furniture manufacturers in Romania and more with a wide range of top products belonging to brands such as Hettich, Kesseböhmer and Hailo. The company has a warehouse in Timisoara, and their products are sold through sales agents and the e-commerce platform intended for business-to-business transactions.
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