VIDEO CASE STUDY
INSTAL IMPEX: "Senior Software has helped us to drastically reduce our working time on various operations and to quickly reach the best business decisions"
Watch the video to see all the benefits gained by Instal Impex with the help of the software systems pack for integrated business management!
The distributor of plumbing and heating fixtures and fittings manages its business with integrated solutions: ERP – resource management software, Business Intelligence – BI analysis and reporting software, Inventory – inventory optimization system and B2B – portal for online commercial transactions between companies.
Benefits and advantages gained by the distributor Instal Impex
Digitizing a business with integrated solutions, such as those from Senior Software, is very important in a company because it gives you control over your business. All the systems we have are integrated with the SeniorERP solution, so the data is operated only once and is available instantly and without error in all the software we use.
By having all the information at a click away we have been able to intervene in real time to prevent problems with costs, sales or other situations.
Daniel Mitrea, Acquisitions Manager - Instal Impex
CHALLENGES FACED BY INSTAL IMPEX
From lost time and errors caused by disconnected processes, to maximum efficiency and increased business control
Established in 1998, Instal Impex started its collaboration with Senior Software in 2015, and currently has a complete package of high-performance systems that allow the connection of processes and integrated management of all business areas.
Prior to partnering with Senior Software, the distributor was consuming too much time and other resources with operations such as data processing to arrive at certain business decisions and actions, making it difficult to spot problems or revenue growth opportunities early.
After the implementation of SeniorERP, SeniorVisualBI, SeniorInventory and the B2B e-commerce platform, Instal Impex has streamlined its activity and gained control over the business. With the help of the systems, a wide range of operations has been automated and the company’s data flows have been streamlined, resulting in a considerable reduction in working times and a marked business development. Since starting to use Senior Software solutions, the distributor Instal Impex has recorded an increase of around 10 million euros in turnover.
The SeniorERP mobile application is very important for the sales team because it helps agents in taking customer orders, allowing them to easily upload them into the system. At the same time, it helps them to realize and present offers on the spot to customers, and the orders placed by the agents actually arrive in a few minutes in the back office for processing. The agent has instant access to the actual stock situation, can easily visualize the entire product portfolio, product details and can provide on the spot answers to queries and offer as many products as possible to customers.
With the BI solution we easily obtain data related to sales, costs, inventory and can make informed decisions in real time. Once you build a report in this system, the information is automatically updated and you don’t need to spend extra time to manage and process the data. What used to take hours of work in the past now takes minutes. It has helped us save a tremendous amount of time.
Another important decision for us was the implementation of the B2B solution. The customer can visualize order history and product portfolio in the portal. He can also download technical data sheets and product details, inquire about products, place an order, download an invoice, see the due date and his outstanding debts.
Daniel Mitrea, Acquisitions Manager - Instal Impex
About Instal Impex
With more than 25 years of experience on the market of distribution of sanitary ware and plumbing, thermal equipment and more, Instal Impex is a company that offers a wide range of high quality products, including under its own brand. The business operates through 4 warehouses in an area of about 5,500 square meters (located in Arad, Bucharest, Cluj and Iasi), 2 physical stores (Timisoara and Arad) and an online store. The sales channels are divided into 4 main categories: distribution, projects, DIY and retail. The company has a staff of 125 employees, and the turnover in 2023 is about 22 million euro.
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