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Instal Impex lowered the time spent on supply operations by 75% and improved the sales process thanks to Senior Software’s systems

Senior Software clients, Senior Software systems

Instal Impex, distributor of sanitary items, managed to gain major time savings in its business processes, lowered costs and increased sales by optimizing inventory, resource management and order process operations. These changes were possible following the implementation of integrated software systems that facilitated the access to updated business information and that eliminated operations that brought no added value to the company.

With more than 25 years of experience in the market of distribution of sanitary ware and plumbing, Instal Impex has gradually implemented powerful programs for integrated business management, provided by Senior Software, and the results of investments in technology have not been slow to appear. With their help, the company’s managers are able to draw in a short time the most efficient business directions and do not miss any opportunity to streamline processes and increase sales.

Digitizing a business with integrated solutions, such as those from Senior Software, is very important in a company, because it gives you visibility and control over your business. All of the systems we have are integrated with the ERP solution, so data is operated once and is instantly and error-free available in the software we use. By having any information of interest just a click away, we have always been able to intervene in real time to prevent problems with costs, sales or other situations.

instal impex logo client senior software testimonial companie
Daniel Mitrea
Acquisitions Manager - Instal Impex

Since it started using SeniorERP – ERP software for resource management, SeniorVisualBI – BI software for analysis and reporting, SeniorInventory – inventory optimization systemand SeniorB2B – ecommerce platform for business to business transaction, the distributor:

Lowered analysis and supply order launch times by 75%

Has instant access to updated business data, which it quickly and accurately processes

Can always generate custom reports regarding stocks, clients, suppliers

Accurately estimate inventory requirements and make forecasts for up to one year

Has access to stock levels in all locations and to multiple supplying methods

Lowered the level of dead stocks from 200% to 18% and minimized costs

Increased sales agents productivity and the volume of sold products

Quickly and accurately processes orders from the field and the B2B portal

Significantly improved customer relations and accelerated business development

dashboard sisteme software erp, business intelligence, inventory, b2b

The company, with a turnover of over 22 million euros, started collaborating with Senior Software because it wanted to improve the flow of data and eliminate redundant activities. The extended package of performant systems from Senior Software allows the company’s processes to become connected, the integrated management of all business areas and the accelerated development of the company (VIDEO case study). Since they started collaborating with Senior Software, the distributor registered a turnover increase of around 12 million euros, result gained with the help of modern technologies for business management.

The mobile component of SeniorERP helps sales agents easily take and upload orders from clients into the system. Through ERP Mobile, the agent has instant access to the real status of the stock, can easily see all products in our portfolio with all their details and can offer as many of them to the clients, orders effectively reaching the back office in just a few minutes so they can be processed. The Inventory system, on the other hand, is perfectly integrated with ERP, which allows you to have access to all the information you need in order to make a decision regarding the order.

The Business Intelligence system helped us save a lot of time. One you build a report, be it regarding sales, supplying or stocks, data is automatically updated as changes occur. That which in the past took hours of work, now can be done in just a few minutes. Another important decision for us was implementing the B2B solution. Clients can visualize their order history and product portfolio straight from the portal, can download technical files and launch orders, see their timetables and what debts they have to pay.

Daniel Mitrea, Acquisitions Manager - Instal Impex

Prior to the partnership with Senior Software, data processing was time-consuming and its accuracy was not assured. Scattered data and delayed processing made it difficult to spot both problems and revenue growth opportunities early. Old applications even led to lost sales due to situations such as lack of visibility on the actual stock of goods.

Learn more from the video case study!

About Instal Impex

Founded in 1998, Instal Impex distributes a wide range of sanitary and thermal objects and installations, including under its own brand. The activity is carried out with the help of a team of 125 employees and through 4 warehouses of 5.500 square meters (located in Arad, Bucharest, Cluj and Iasi), 2 physical stores (in Timisoara and Arad) and an online store. The company has several sales channels divided into 4 main categories: distribution, projects, DIY and retail.

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