Vet Diagnostic increased the number of daily shipped orders with the help of the B2B portal from Senior Software
Vet Diagnostic improved its sales performance and optimized the entire workflow using integrated systems from Senior Software. In addition, the distributor of equipment, medicines, and solutions for veterinary clinics gained real time inventory control, better resource management, and access to detailed reports on business performance.
Vet Diagnostic uses the dedicated business to business transaction optimization solution from Senior Software, which helps the company efficiently promote its product portfolio and build the most advantageous business partnerships. The B2B online sales portal is fully integrated with the SeniorERP resource management system.
This interconnection enabled the company to accurately manage inventory, efficiently transmit product information to clients, and achieve increased operational efficiency in daily processes. As a result, Vet Diagnostic reached over 100 orders shipped daily, representing a significant growth for the company.
Thanks to the B2B portal from Senior Software, our clients now have the flexibility to place orders at any time, without depending on a sales agent visit. In addition, the platform allowed us to expand our product range and offer clients direct access to a broader portfolio. They benefit from an improved purchasing experience, with up to date information on stock levels, prices, images, and detailed product descriptions. Thanks to the transparency provided by the B2B portal, clients can make informed decisions and select exactly the products they need, significantly reducing order errors and return rates. Moreover, the efficiency of the platform has allowed us to focus on identifying new sales opportunities in the market.
The company, with a turnover exceeding 10 million euros, has been successfully using an extended suite of high performance systems from Senior Software for over 6 years, enabling integrated management of all business areas and growth at the desired pace. The solutions used by Vet Diagnostic are: SeniorERP – resource management software, B2B – online commerce portal, SFA – sales force automation solution, and SeniorVisualBI – reporting and analytics system, and among the results achieved with their help are:
- Full traceability of products and compliance with legal requirements
- Efficient management of all relevant information in the sales process
- Rigorous monitoring of products with expiration dates and increased inventory turnover rate
- Permanent access to up to date inventory and optimal assurance of merchandise requirements
- Fast processing of field orders and orders received through the B2B portal
- Continuous improvement of the product range through customer feedback and market analysis
- Improving sales team productivity and increasing the volume of products sold
Senior Software solutions are part of our everyday work. We work so well together that I could say they are like a colleague who is always by our side. SeniorERP helped us centralize all information in one place, allowing us to stay connected to the business and benefit from greater traceability and operational efficiency in daily activities.
Through the integration between ERP and SFA, the sales team has access to all necessary information in one place, directly on tablets. Our agents can check real time available stock, prices, and order history and, with just a few clicks, quickly place orders. Everything happens very fast, so we can say it is an indispensable tool, with each order being quickly taken over in the system, directly from the field.
SeniorVisualBI helps us analyze operations across different geographic areas, as our activity is divided into multiple regions. Sales reports are the most frequently monitored, because we can easily identify where demand is lower for our products and which are the areas with higher potential.
As part of its development strategy, the company aims to become a market leader in the distribution of medical equipment and consumables required by both veterinary clinics and veterinary pharmacies, with this growth supported by integrated systems from Senior Software.
About Vet Diagnostic
Founded in 2008, Vet Diagnostic distributes products for veterinary pharmacies and clinics. The supplier portfolio includes a wide range of items such as medical equipment and instruments, medicines, farm products, as well as premium grooming equipment and consumables. The activity is carried out by a team of 40 employees and through 4 warehouses with a total surface area of 1200 sqm.
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