Retail si eCommerce
Frictionless retail. From shelf to online – fully automated
Unified Experience
Turn eCommerce growth into better control and execution
In eCommerce, performance depends on how well you connect the website, marketplaces, orders and inventory to internal systems. When these flows work separately, gaps appear in product updates, delays occur in order processing, and scaling online sales becomes more difficult.
Through Senior Software’s integrated solutions:
- Integrate the website and marketplace directly into the ERP
- Automatically update inventory, prices and promotions
- Better coordinate orders and product availability
- Support online sales through SeniorXRP, API, Inventory and Dock9
- Create a stable framework for multichannel growth
CURRENT CHALLENGES
Operational aspects that influence speed, visibility and profitability in eCommerce
The lack of synchronization between the website, marketplaces and ERP generates gaps that affect customer experience and operational control.
Uneven synchronization between channels
Delayed inventory and price updates
Inconsistent online order capture
Promotions difficult to coordinate across channels
Limited visibility over performance
Manual processes between platforms and systems
Using the Senior Software ecommerce solution, Biodeck manages to operate hundreds of daily orders without errors. Orders are quickly placed by customers in the online platform, which is directly integrated with the ERP and WMS solutions, and they are delivered the next day after placement.
CONNECTED PROCESSES
Digital infrastructure for integrated, scalable and easy-to-control eCommerce
Sales platforms, commercial systems and inventory must be synchronized. Senior Software solutions unify these areas for fast processes, updated data and direct ERP integration.
Centrally coordinate items, orders and online commercial flows
SeniorXRP is the ERP platform that unifies commercial and logistics processes and integrates the systems involved in eCommerce. It ensures centralized control over products, orders, prices, promotions and documents.
Benefits:
- Fast identification of growth opportunities
- Online sales automatically correlated with real inventory
- Prices, promotions and commercial rules managed uniformly
- Better visibility over orders and sales
- Extended control over costs and commercial margins
- Support for fast decisions based on updated data
Connect the website and marketplaces directly to the ERP
Through API integrations, companies can automatically synchronize orders, products, inventory, prices and statuses between online platforms and SeniorXRP. This way, data flows faster and more coherently between channels and internal systems.
Benefits:
- Direct integration between website, marketplace and ERP
- Fast capture of online orders in internal systems
- Automatic update of commercial information between channels
- Reduction of gaps between platforms and back-office
- Clear visibility over data flows and statuses
- Stronger foundation for automation and scaling
Maintain the balance between availability, turnover and blocked capital
The SeniorInventory solution helps correlate inventory levels with online and marketplace demand, for clearer replenishment and imbalance prevention. Inventory is listed by Senior Software in the logistics portfolio alongside WMS.
Benefits:
- Alignment of inventory levels with the real pace of online sales
- Reduction of overstocking and unnecessarily blocked capital
- Prevention of stockouts for high-demand products
- Extended visibility over inventory across all channels
- Clearer replenishment planning
- Better predictability in current activity
Support online sales through platforms integrated with ERP
Dock9 is Senior Software’s suite of ecommerce platforms for B2B and B2C sales, while Dock9 B2B and Dock9 Shop are publicly presented as ERP-integrated solutions for automating online commercial transactions.
Benefits:
- Automatic synchronization of inventory, prices and promotions
- Fast capture of online orders in internal systems
- Better coherence between the ecommerce platform and ERP
- Better visibility over product availability
- Clearer buying experience in B2B and B2C
- Support for online growth without losing control
Expand online sales through an additional integrated channel
Trada is presented by Senior Software as an online marketplace platform, developed to facilitate transactions between merchants and buyers, offering companies a new online sales channel.
Benefits:
- Expansion of online presence through a new sales channel
- Greater visibility for products and extended portfolios
- Connection between online sales and commercial information
- Support for a more coherent multichannel strategy
- Better access to new customers and additional volumes
- Better framework for growth through marketplace
Quickly identify where performance can be improved
SeniorVisualBI consolidates data from ERP, Inventory and API for a clear view of performance. The solution enables fast analysis by products, channels and periods, with intuitive dashboards.
Benefits:
- Fast identification of growth opportunities
- Monitoring of turnover, margins and promotion efficiency
- Visibility over sales and order dynamics
- Correlation of activities with operational and financial impact
- Easy access to reports for fast decisions
- Concrete support for optimization and controlled growth
GROWING ECOMMERCE BUSINESSES
Digital foundation for companies that want more control in online sales
Senior Software supports companies that are increasing their order volumes, sales channels and operational complexity through a digital framework that brings stability to essential processes and supports growth without bottlenecks.
- Better control over orders, inventory and promotions
- Clear visibility over website and marketplace performance
- Standardization of flows in accelerated growth conditions
- Faster response to changes in demand and commercial priorities
- Stronger foundation for automation and scaling
RETAILERS AND DISTRIBUTORS WITH MULTICHANNEL SALES
Unified coordination for sales across multiple platforms
The enterprise architecture enables centralized management of activity across multiple sales channels, platforms and entities, providing a consolidated view of inventory, orders, costs and commercial performance.
- Consolidated reporting and comparative analysis between channels
- Standardization of processes and commercial rules
- Centralized visibility over products and availability
- Unified control over commercial and financial flows
- Better grounded business-level decisions
DIGITAL ARCHITECTURE FOR INTEGRATED ECOMMERCE
Connected stages, from commercial coordination and inventory planning to sales and analysis
In eCommerce, performance means connectivity. When the website, marketplace, ERP and inventory planning work in a common ecosystem, the company processes orders faster, keeps information updated and supports growth without losing control.
Benefits
Better control. Clearer synchronization. Sustainable growth.
- Integrate the website and marketplace directly into the ERP
- Gain clearer visibility over inventory, orders and performance
- Update prices, promotions and product availability faster
- Reduce gaps between online sales and internal system
- Create a stronger foundation for scaling and automation
Measurable Results
Greater speed. Better visibility. Extended control.
Through better synchronization between channels, complete visibility over data and more efficient operational flows, companies achieve greater process speed, more informed decisions and extended control over the entire activity.
