Before, we were working in around 8 platforms, 5 of them being courier applications, which did not communicate with each other, and since data had to be entered manually, time was lost and errors occurred. Since we implemented SeniorERP, things have become much simpler. Now, orders from the website automatically enter this system, and orders taken by phone are also recorded in the same place. All operations are managed through SeniorERP. That means operators access the order in the system, check product availability, select the corresponding items, and issue the invoice with ease.

After that, the documents are sent to the warehouse, where employees quickly generate the AWBs and scan the barcode directly from the ERP, and so on. The system shows whether the product is available at the supplier, identifies if orders are incomplete, and automatically generates procurement orders. Order processing time was reduced by 65%.